Callaway Gardens
  • GA, USA
  • Hourly
  • Full-Time / Part-Time

Connecting man and nature in a way that benefits both. Callaway Resort & Gardens is not just a fun place to visit, it's a fun place to work! 

The Senior Salesperson is responsible for greeting customers, selling merchandise, restocking merchandise, & keeping track of inventory. Retail experience preferred.Experience in operating a cash register and handling a bank preferred.Micros experience preferred.Must have a valid driver's license.

Excellent customer service skills, requires cash register skills, and money transaction experience. Ability to lift up to 25 lbs. and stand for long periods of time. Callaway Resort & Gardens knowledge helpful. Must be able to work a flexible schedule to include weekends and holidays.

Be able to evaluate and select among alternative courses of action quickly and accurately.Be able to work well in high-pressure situations while maintaining composure and objectivity, including the ability to listen carefully to and resolve guest issues to the satisfaction of the affected guests.Be able to identify potential guest issues and then develop methodologies to prevent or limit the impact of those guest issues during the course of guest visits.Be able to assimilate complex information and data from various sources and consider, adjust, or modify to meet the constraints of the particular need.Be able to effectively listen to, understand, and clarify concerns and issues raised by team members and guests.Be able to work with and understand financial information and data, and perform basic math functions.Be able to convey information and ideas clearly and effectively so that ownership of high levels of guest service is understood to be the role of each individual team member.

Interact with all guests and all team members, at all times, in a friendly, service-oriented manner.Maintain regular attendance in compliance with Callaway standards, as required by scheduling that will vary according to the needs of Callaway Gardens' business levels.Maintain high standards of personal appearance and grooming to include wearing a nametag when working.Comply at all times with Callaway standards and regulations to encourage safe and efficient operations.Maintain a friendly and warm demeanor at all times with both team members and guests.Collect payment for merchandise, maintain individual cash drawer, and follow bank procedures.Keeps accurate records.Inform guests of activities and points of interest, give directions both in person and over the phone.Has knowledge and understanding of all gift shop policies and operating procedures.Maintains standards of Callaway Gardens with a sense of urgency and focus with attention to detail in an efficient and productive manner.Familiarity of merchandise in all foundation stores to properly assist our guests.Responsible for transportation to/from central cashier.Responsible for bank up to $500.Responsible for opening/closing duties to include unlocking/locking the gift shop & building, etc.Recording & resolving inventory sub-annually to include year-end.Attend all meetings/training as required by supervisor or manager.Perform other duties as assigned by supervisor or management.

Callaway Gardens
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